Malaysian Living Abroad Passport Renewal

Wangsa Maju Immigration Office

Urgent passport renewal for Malaysian living abroad. That's the first keywords that I typed in Google three months ago when I tried looking for information. Here's what I gathered after days of research and my final solution to it.

Renew Passport at the Embassy
Renewing passport with the embassy in Seoul will take at least three to six months. It's alright for those without any upcoming travel plans. As for me, even though my passport is still valid until early December this year, I have an incoming flight in Mac, and I'm also moving out in May. So I couldn't submit it in January because if I do, I won't be able to fly out in March or even risking the moving out plan in May if I still haven't got my passport back by the time I'm due to leave South Korea.
I also called up the embassy in Seoul and asked why it takes such a long time to renew a passport. The consulate, Mr Hanafi told me that it's because they use a 'Diplomatic Bag' to send and receive the correspondence back, once in every two months. According to him, the fastest passport renewal that he ever received it back was about two months. But he couldn't guarantee it, and I dare not to take the risk. So, I did some digging for any possibilities to get it done faster, and here is what I'd found out.
Malaysian that living in the United Kingdom, United States, Australia, Hong Kong, Singapore and Indonesia, they are so lucky because the embassy over there has the authority and equipment to make a passport.

What if I travel over to the countries that I've mentioned earlier, would I be able to get it done? According to my finding, one of the terms stating about having proof of valid visa to stay in the country.  As a tourist am I entitled? I sent them an email to ask about it, but sadly, they never replied to my email. If you know about this, please let me know.

Renew Passport Online
I also thought of getting it done via online and then fly over to get it. In that way, I can skip the first process and straight away to the process of collecting it. But the problem is that once they renewed it, that's mean my current passport is no longer valid and I can't even travel back.  So, it's not an option for me to consider. But for those living in the countries that I've mentioned earlier, they can do it online and go to their high commision office to collect it, EXCEPT for Australia. At the moment, it doesn't show up in the 'Collection Branch' list. Maybe in the future, they will include it. To renew your passport online, this is the link: Renew Passport Online
After all the time I'd spent looking for a solution to renew my passport, sadly, the conclusion to it was to go back Malaysia. I would have to sacrifice one and a half day of my holiday in Bangkok this coming Mac and go back to get it done. I chose Kuala Lumpur because AirAsia offered plenty of flight time to Bangkok, and it's inexpensive too. But now, the question is whether one day in Malaysia would be sufficient to get it done? We often heard about system down and the long queue in immigration office during school holiday. So I google on Immigration office that has 'one hour one passport' option, and I saw plenty places offering the service. One that stood out was the Wangsa Maju branch. It has a lot of positive comments.

Flying Back to Kuala Lumpur
On 20th March, Matthew, Mike and I checked in at the AirAsia counter for our flight to Bangkok departing at 11:20 am. I asked the officer if it would be alright using the softcopy for the transfer in Don Muang airport, and she told me that it would be fine. During the flight, as the flight attendant distributing the arrival card, I asked him if I needed one as I was only there for a transfer and he told me that I don't need it.

Lasau Podi in AirAsia magazine!

I should have told him that I didn't have the flight ticket, or at least keep the form with me because when I arrived at the transfer counter at about 3:40 pm, they asked me to go through the immigration and get the boarding pass at the check-in counter. I also wasted my time looking around to get the arrival card.

I was a bit panicking when I saw there were so many people at the immigration and also at the check-in counter. But everything went well, and I even made a new friend. We met while we were both queuing for our document check, and she was behind me. Together, we went to the security check, immigration and then parted ways when we get to my boarding gate. Lia Amalina was travelling back to Singapore after her first solo trip in Bangkok. Sitting alone while waiting for my flight at 6:50 pm, I continued reading my book - Mythos Academy series. I also texted Mike, and he told me that he just reached the hotel. By this time tomorrow, I would be on my way to the hotel.

We touched down Kuala Lumpur airport just after 10:40 pm, about half an hour delay and Vicky was already there waiting for me. We went to the bus ticket counter, and I didn't realise that Vivian Ooi was also there. She was helping a Chinese man to purchase a ticket with the Malay lady at the counter next to me. Only when she greeted me on the bus that I realised it was her helping the man doing the translation. It's a small world. The last time that I saw her was when we were holidaying in Koh Samui, and Martin and her drove us to Penang.

Renew Passport at Wangsa Maju Immigration Office
The next morning at 6:30 am, Vicky and I took a grab taxi to the immigration office. We reached Wangsa Maju office just after 7 am and I was so relieved that we were the first one to arrive. When the office opened at 7:30 am, there were only about 10 of us.

Wangsa Maju Immigration Office Counter

We went to the counter 1 and gave my passport and identification card to the officer. She attached a number to it before giving it back to me.

There were eighteen counters in total including the passport collection, and during that time, only two were in use for the renewal process. I sat there for eight minutes before they finally called my number. I went to the counter and had my picture taken. I didn't have to put the blazer on since I was wearing black. The officer also asked about my marital status before updating it in the system. I was back in my seat just after spending six minutes at the counter, and wait for the call to make a payment.

Immigration Office Passport Photo Machine

Twenty minutes later, they called my number, and I went to the counter 6 and paid the amount of RM200. It was for five years, and they no longer offer two years passport. For me, I would much prefer if they have ten years though. The officer told me that it would be ready in an hour. However, twenty minutes later, they called my number!

Before signing my new passport and leave the office, I checked my details written on the page and make sure that everything was in order. This nutjob of getting my passport renewed before flying on the same day was a success. So, if you were in a situation like me, just make sure to come early, try to be the first customer to arrive, and then you can expect your passport to be ready in less than an hour. In my case, it was completed in just 48 minutes starting from the moment I took the number.

Wangsa Maju Passport Collection Counter

Renew Driving License at UTC Pudu
With still plenty of time to kill before my flight at 4 pm, Vicky and I went to the JPJ in UTC puduraya. I know the fact that I can also renew my passport in UTC building, but the immigration office here only open at 8:30 am, and I want to have mine ready as early as possible. If you are not in rush, UTC is the best place to come and do all the official thing.

I never thought of renewing my driving license on this trip because it still have about one and a half year left. But since we still have plenty of time to kill before my flight at 4 pm, I might as well renew it. Furthermore, I wasn't sure if I would be able to return to Malaysia next year. However, I wasn't sure if they would allow me to renew it without having the license with me. Last year I'd exchanged my driving license to a Korean driving license, and at the moment, my license is still with the road traffic department in Seoul.


Fortunately, when I gave my Identification card to the officer and told him that I'd forgotten to bring my driving license, he didn't ask a further question and just told me not to forget it when I renewed it in future. He also asked me whether to retain the same photo or use the one on my identification card. I told him to use the same picture and paid RM150 for renewal of five years. Since my license still has a year plus left, I only paid RM120.

Once I settled my official tasks, I've got nothing else to do but walking around Sungei Wang and also had lunch. At 1 pm Vicky and I boarded the KLIA2 bus to the airport. The fare was only RM12 for fifty-six minutes journey. If you hail a cab, it would be above RM80 and for a Grab Taxi about RM68.

Wrong Gate
At the airport, the printing of boarding pass and followed by document verification went smoothly. I bid my farewell to Vicky at the first security checkpoint and walked to the boarding gate. However, the officer wrongly wrote the gate number on my boarding pass.

Gate Q15

When I got to Gate Q15, the boarding screen was showing the destination to Hatyai, so I checked the information screen, and my flight was at the gate P5. I didn't stop to re-checked the flight information during my walk to the pier, and when I got there, I saw the red flashing letter 'New Gate' P11. I walked over to the said gate, and to my disappointment, it had been changed to gate P3.

It was a long walk from Pier Q to Pier P, and luckily I didn't buy any drinks once I got through the security check at Pier Q, otherwise, I would have had to throw it away during my third security check at Pier P. By the way, my walking exercise wasn't too bad compared to the distance that the group of Chinese tourists had to walk. Instead of Pier J for domestic flight to Kota Kinabalu, they were at International terminal Pier P.  It would take them about thirty minutes to get to the correct departure building. I hope they made it to the flight.

KLIA2 Terminal Layout

Travel Date: 20th - 21st March 2018


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